AI Chatbot for WhatsApp — 24/7 Customer Support

Flowauxi's AI chatbot for WhatsApp works by learning your product catalog, FAQs, and business rules. When a customer messages your WhatsApp Business number, the AI analyzes their query using natural language processing and responds instantly with relevant product information, pricing, availability, or order status. The chatbot can handle 80% of customer queries automatically — product questions, shipping info, returns policy — and escalates complex questions to your team. You can train the chatbot by uploading your product data, adding FAQ pairs, and setting up automated responses. No coding required.

Yes, Flowauxi's AI chatbot is included free with every plan — including the free tier. Unlike Wati (₹999/month) or Interakt (₹999/month) that charge extra for chatbot features, Flowauxi includes AI chatbot as a core feature. The free plan includes: up to 500 chatbot conversations per month, product catalog training, FAQ automation, and basic analytics. Paid plans unlock unlimited conversations, advanced training, custom responses, and CRM integration. This makes Flowauxi the best value WhatsApp chatbot for small businesses in India.

Flowauxi's WhatsApp chatbot can: 1) Answer product questions (price, availability, specifications), 2) Handle order status queries ('Where is my order?'), 3) Process simple orders via chat, 4) Provide shipping and delivery information, 5) Answer FAQs about returns, refunds, and policies, 6) Recommend products based on customer preferences, 7) Collect customer feedback, 8) Schedule appointments or callbacks. The chatbot handles these 24/7 without human intervention, freeing your team to focus on complex issues.

Training your AI chatbot on Flowauxi takes 3 steps: 1) Upload your product catalog (name, description, price, images) — the chatbot learns product details automatically, 2) Add FAQ pairs — question and answer combinations for common queries like 'What's your return policy?' or 'Do you ship to Mumbai?', 3) Set up business rules — define when to escalate to human support, what information to collect, and how to handle specific scenarios. Additional training options include: uploading past WhatsApp conversations for the AI to learn patterns, adding custom responses for specific keywords, and setting up product recommendations based on category.

Yes, Flowauxi's AI chatbot supports English and Hindi out of the box for Indian businesses. The chatbot detects the customer's language automatically and responds in the same language. Additional languages (Tamil, Telugu, Marathi, Bengali, Kannada) are available on paid plans. For international businesses, we support Urdu, Arabic, Spanish, Portuguese, and Indonesian — making Flowauxi suitable for businesses in Nigeria, UAE, Brazil, and Indonesia.

Flowauxi's AI WhatsApp chatbot starts at ₹0 (free forever) for the basic plan, which includes: 500 chatbot conversations per month, product catalog training, FAQ automation, and basic analytics. Paid plans start at ₹799/month for unlimited conversations, advanced training, CRM integration, and priority support. For comparison, Wati charges ₹999/month for chatbot features alone, and Interakt charges ₹999/month. Flowauxi offers better value by including chatbot, store builder, order automation, invoice delivery, and payment integration in one platform.